Papers
Prioritised challenges and critical success factors for delivering quality education in Malaysian private higher education institutions
Author(s)Azilah Anis
Universiti Teknologi MARA
Malaysia
Rafikul Islam
International Islamic University Malaysia
Malaysia
Publication date: Sep, 2019
Journal: Quality Assurance in EducationVol.: 27- Issue: 4- Pages: 465-492
Publisher: Emerald
Abstract: The purpose of this paper is to develop a hierarchical model to rank the challenges faced by the private Malaysian higher education institutions (HEIs) in the provision of quality education and subsequently their corresponding critical success factors (CSFs) to address those challenges.
Keywords: AHP, Analytic Hierarchy Process, Challenges, Quality education, Critical success factors